Our Pet's Policy

Prior to your first appointment, you will be required to fill the form below and electronicaly sign it.

First name, last name*

First name, last name*

Phone Number*

Phone Number*

Email*

Email*

Grooming location*

Grooming location*

Bubbles to Bows Grooming Waiver and Release of Liability*

By booking or handing over a pet for service, the owner (or authorized agent) agrees to the following.

Release for Severely Matted Pets

Every effort is made to protect your pet’s skin and coat while removing matted hair. The safety and comfort of your pet is Bubbles to Bows’ top priority. A coat that has not been attended to for a long period (generally more than three months) may become extremely sensitive. Removing mats can cause clipper marks, abrasions, rashes, nicks, itchiness, or redness. Shaving extremely matted ears may also lead to head shaking and hematomas.

You agree not to hold Bubbles to Bows, its owners, employees, or independent groomers responsible for any injury, irritation, or other problem resulting from the grooming of a matted pet, including claims based on ordinary negligence. Additional charges on top of regular grooming fees apply to dogs that are extremely matted.

Senior, Geriatric, and Medically Fragile Pets

Grooming, even when performed carefully, is a physical and stressful experience. Bathing, drying, handling, restraint, noise, and the length of the appointment can place significant stress on a pet, especially one that is elderly, arthritic, cardiac, respiratory, diabetic, or otherwise medically fragile.

Senior pets may have reduced tolerance for handling. Stress from grooming can contribute to or trigger underlying conditions, including collapse, seizure, cardiac events, respiratory distress, or sudden death, during or after the service. Pre-existing conditions may not be obvious to the groomer.

You represent that you have disclosed all known health issues, medications, and veterinary warnings. You understand that Bubbles to Bows is not a veterinary facility, does not diagnose or treat medical conditions, and does not use sedatives.

You agree that grooming a senior or medically fragile pet is undertaken at your own risk. You release and hold harmless Bubbles to Bows, its owners, employees, and the individual groomer from all liability, claims, costs, and damages arising from stress, injury, illness, or death of the pet during or after grooming, including death that occurs after the pet has left our care, whether arising from ordinary negligence or otherwise.

Behavioral Issues

Bubbles to Bows reserves the right to refuse or stop service if the groomer believes the pet would be better served in a veterinary facility. You will be told as soon as practical.

Additional charges may apply if the pet’s behavior requires more time than expected.

Every effort is made to keep your pet comfortable. We do not muzzle or restrain a pet unless necessary for safety. No sedatives are used.

We do not continue a groom on a dog that bites. If the dog is behaving in a way that makes safe grooming impossible, the groom will stop and 50% of the service cost will be charged.

Cancellations and deposits

This is a mobile service. Your appointment time is reserved on a van route, and late cancellations leave a gap we usually cannot fill.

If you cancel within 24 hours of your scheduled grooming day, or do not show for your appointment, 50% of the service cost will be charged.

A signed Pet Policy form and this deposit policy apply before the first appointment.

Fleas and Ticks

If your pet has an infestation of fleas and/or ticks, you will be charged an additional fee for parasite control and for cleaning and disinfecting the work area or van between clients so contamination does not spread.

General Release

Working with animals is unpredictable. You release your pet into the care of Bubbles to Bows for the service and agree that Bubbles to Bows, its owners, employees, and groomers are not responsible for accident, injury, illness, escape, or death during grooming, transport related to the service, or after services are completed, including any claim for ordinary negligence in the performance of the service.

If veterinary attention is needed, Bubbles to Bows will attempt to contact you as soon as possible and may seek emergency veterinary care at your expense if you cannot be reached.

All pets are groomed in a manner appropriate to the breed unless you request otherwise in writing. Regular home care between appointments reduces matting and stress at the next visit.

Cats must be brought to the groomer in a crate or carrier.

We do not groom inside your home. Service is at the address you provide. 

Photos

By using our service, you grant Bubbles to Bows permission to use photos of your pet for advertising on our website, social media, and printed materials.

Complaints

If you are not satisfied, contact us within 24 hours of the groom and we will try to resolve the issue.

Acknowledgment

I am the owner or authorized agent of the pet. I have read this waiver, understand that grooming can stress a pet and that injury can occur, and I agree to it voluntarily.

Bubbles to Bows Grooming Waiver and Release of Liability*

By booking or handing over a pet for service, the owner (or authorized agent) agrees to the following.

Release for Severely Matted Pets

Every effort is made to protect your pet’s skin and coat while removing matted hair. The safety and comfort of your pet is Bubbles to Bows’ top priority. A coat that has not been attended to for a long period (generally more than three months) may become extremely sensitive. Removing mats can cause clipper marks, abrasions, rashes, nicks, itchiness, or redness. Shaving extremely matted ears may also lead to head shaking and hematomas.

You agree not to hold Bubbles to Bows, its owners, employees, or independent groomers responsible for any injury, irritation, or other problem resulting from the grooming of a matted pet, including claims based on ordinary negligence. Additional charges on top of regular grooming fees apply to dogs that are extremely matted.

Senior, Geriatric, and Medically Fragile Pets

Grooming, even when performed carefully, is a physical and stressful experience. Bathing, drying, handling, restraint, noise, and the length of the appointment can place significant stress on a pet, especially one that is elderly, arthritic, cardiac, respiratory, diabetic, or otherwise medically fragile.

Senior pets may have reduced tolerance for handling. Stress from grooming can contribute to or trigger underlying conditions, including collapse, seizure, cardiac events, respiratory distress, or sudden death, during or after the service. Pre-existing conditions may not be obvious to the groomer.

You represent that you have disclosed all known health issues, medications, and veterinary warnings. You understand that Bubbles to Bows is not a veterinary facility, does not diagnose or treat medical conditions, and does not use sedatives.

You agree that grooming a senior or medically fragile pet is undertaken at your own risk. You release and hold harmless Bubbles to Bows, its owners, employees, and the individual groomer from all liability, claims, costs, and damages arising from stress, injury, illness, or death of the pet during or after grooming, including death that occurs after the pet has left our care, whether arising from ordinary negligence or otherwise.

Behavioral Issues

Bubbles to Bows reserves the right to refuse or stop service if the groomer believes the pet would be better served in a veterinary facility. You will be told as soon as practical.

Additional charges may apply if the pet’s behavior requires more time than expected.

Every effort is made to keep your pet comfortable. We do not muzzle or restrain a pet unless necessary for safety. No sedatives are used.

We do not continue a groom on a dog that bites. If the dog is behaving in a way that makes safe grooming impossible, the groom will stop and 50% of the service cost will be charged.

Cancellations and deposits

This is a mobile service. Your appointment time is reserved on a van route, and late cancellations leave a gap we usually cannot fill.

If you cancel within 24 hours of your scheduled grooming day, or do not show for your appointment, 50% of the service cost will be charged.

A signed Pet Policy form and this deposit policy apply before the first appointment.

Fleas and Ticks

If your pet has an infestation of fleas and/or ticks, you will be charged an additional fee for parasite control and for cleaning and disinfecting the work area or van between clients so contamination does not spread.

General Release

Working with animals is unpredictable. You release your pet into the care of Bubbles to Bows for the service and agree that Bubbles to Bows, its owners, employees, and groomers are not responsible for accident, injury, illness, escape, or death during grooming, transport related to the service, or after services are completed, including any claim for ordinary negligence in the performance of the service.

If veterinary attention is needed, Bubbles to Bows will attempt to contact you as soon as possible and may seek emergency veterinary care at your expense if you cannot be reached.

All pets are groomed in a manner appropriate to the breed unless you request otherwise in writing. Regular home care between appointments reduces matting and stress at the next visit.

Cats must be brought to the groomer in a crate or carrier.

We do not groom inside your home. Service is at the address you provide. 

Photos

By using our service, you grant Bubbles to Bows permission to use photos of your pet for advertising on our website, social media, and printed materials.

Complaints

If you are not satisfied, contact us within 24 hours of the groom and we will try to resolve the issue.

Acknowledgment

I am the owner or authorized agent of the pet. I have read this waiver, understand that grooming can stress a pet and that injury can occur, and I agree to it voluntarily.

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