Release for Severely Matted Pets.*
Every effort is made to protect your pet’s skin and coat while removing the hair on a matted pet. The safety and comfort of your pet is Bubbles to Bows top priority. A pet’s coat that has not been attended to for a long period of time, (more than 3 months), may become extremely sensitive and incur clipper marks, abrasions, rashes, nicks, itchiness or redness. Shaving extremely matted ears might also encourage head shaking causing hematomas.
You as the owner, agree to in no way hold Bubbles to Bows responsible for any problems resulting from the grooming of your matted pet. Additional charges on top of regular grooming fees apply to dogs that are extremely matted.
Behavioral Issues
Bubbles to Bows reserves the right to refuse service on some pets, if the groomer feels your pet will be best served in a veterinary facility, they will let you know immediately.
Additionnal charges will be set in accordance with their behavior, if groomer spends more time than expected.
In the grooming process, every effort is made to make your pet as comfortable as possible. we do not muzzle or restrain your pet unless completely necessary. No sedatives are used.
We do not groom dogs that bite. If the dog is behaving badly, the groom will not continue and 50% of service cost will be charged to you.
Fleas/Ticks
If your pet has an infestation of fleas and or ticks, you will be charged an additional fee for parasite control and for the van to be cleaned and disinfected between clients to ensure contamination does not occur.
Complaint Procedures/Unresolved Issues
If you are not completely satisfied with our grooming service, please contact us within 24 hours of the groom, and we will do our best to resolve your issue.
Emergency Medical
I agree to release my pet into the care of Bubbles to Bows. I also agree that Bubbles to Bows is not to be held responsible in the case of any accident or injury during my pet grooming procedure. Working with animals is never predictable, and if a situation should arise where veterinary attention is needed, Bubbles to Bows must be informed as soon possible.
All pets are groomed specific to the breed, unless specifically requested otherwise. You can help your pet have a more enjoyable grooming experience by working with your pet at home between scheduled groomings. By using our service, you hereby release any photos I may take of your pet for advertisement on Bubbles to Bows website or brochures.
