Terms

Privacy Policy

Bubbles to Bows wants you to know how we collect, use, share and protect information about you online. By interacting with us, you consent to our use of information that is collected or submitted as we describe in our privacy policy. We may change or add to this privacy policy, so we urge you to review it periodically.

The information we collect includes:

  • Your name

  • Your mailing address

  • Your e-mail address

  • Your phone (or mobile) number

  • Your credit/debit card number

  • Your purchase/credit information

  • Your location

  • Your pet’s information (name, breed, date of birth, gender, veterinary information, photographs, etc.)

If you choose not to provide personal information, we may not be able to provide you with requested products, services or information.

Automated Information Collection. We may connect information collected automatically with information we already have about you in order to identify you as a Bubbles to Bows customer. If we are able to identify you as a Bubbles to Bows customer in order to provide you with a more personalized experience.

Bubbles to Bows Automated Information Collection

We and our service providers use cookies, web beacons, and other technologies to receive and store certain types of information whenever you interact with us through your computer or mobile device. This information, which includes the pages you visit on our site, which web address you came from, the type of device you are using, purchase information and checkout process, search terms and geographic location, helps us recognize you, customize your website experience and make our marketing messages more relevant. These technologies also enable us to provide features such as storage of items in your cart between visits and SMS/text messages you have chosen to receive.

HOW IS YOUR INFORMATION USED

Examples of how we use the information we collect include (but are not limited to):

Our Marketing Purposes which include: Delivering promotional offers, coupons, mobile coupons, digital receipts, messages, e-mails, mobile messages, and social media notifications.

Internal Operations which include: Improving the effectiveness of our website, our fleet operations, grooming techs, mobile experience, and marketing efforts, conduct research and analysis, etc.

Photographs and Information About Your Pet

We may take photographs of your pet and send them to you or your designated family members/agents via email, social media, or text to illustrate service, for instance a before-and- after collage. We may also use the photographs on social media. Unless you specifically request in writing that Bubbles to Bows not to do so, your email and phone number will automatically be entered into our customer database and may be used for operational and marketing purposes as provided for in this policy. Your pet’s photograph(s) may also be uploaded into the database and associated with your name.

Fraud Prevention

To prevent fraudulent transactions, monitor against theft and otherwise protect our customers and our business

Legal Compliance

Investigate claims, incidents or inquiries regarding customers, associates, vendors and pets, assist law enforcement, animal control, health officials and/other government entities to respond to legal, regulatory, health and similar inquiries

Legal Requirements

We may disclose information we collect when we believe disclosure is appropriate to comply with the law; to enforce or apply applicable terms and conditions and other agreements; or to protect the rights, property or safety of our company, our customers, pets in our care or others.

Sharing Aggregate Information with Third Parties

We may share aggregate non-personally identifiable information (information that does not directly identify an individual) with third parties for any lawful purpose.

Business Transfers

If some or all of our business assets are sold or transferred, we may transfer the corresponding information regarding our customers. We also may retain a copy of that customer information.

You may opt out of receiving marketing correspondence by contacting us at:
info@BubblestoBows.com

If you “opt-out” of our Bubbles to Bows marketing communications, you may continue to receive business communications such as order confirmations, product recall information, appointment confirmations or other administrative information. Your information will likely remain in our database, we will just mark it as inactive so that you do not receive marketing materials from us.

HOW IS YOUR PERSONAL INFORMATION PROTECTED

Security Methods

We maintain administrative, technical and physical safeguards to protect your personal information. When we collect or transmit sensitive information such as a credit or debit card number, we use industry standard methods to protect that information. However, no e-commerce solution, website, database or system is completely secure or “hacker proof.” You are also responsible for taking reasonable steps to protect your personal information against unauthorized disclosure or misuse.

E-mail Security

“Phishing” is a scam designed to steal your personal information. If you receive an e-mail that looks like it is from us asking you for your personal information, do not respond. We will never request your password, user name, credit card information or other personal information through e-mail.

Children’s Personal Information

We recognize the particular importance of protecting privacy where children are involved. We do not knowingly collect personally identifiable information online from children under the age of 16.

Questions or Concerns

If you have general questions or concerns about how we use your personal information, please contact us at: